IT Server Engineer

By: giant

JOB DESCRIPTION

IT Server Engineer

POSITION :IT Server Engineer

WORK LOCATION :Head Office

# of Hiring : 1

The Senior Server Engineer is in charge of WB FINANCE’s operational requirements related to information technology within the server infrastructure, service and application which operating on WB FINANCE technology infrastructure. His or her main task is to manage WB FINANCE’s data network and implement up-to-date solutions across the IT infrastructure. Senior Server Engineer coordinate with other technical people and end user support staffs and work closely with IT Infrastructure team to propose improvements to the business infrastructure and report progress on relevant projects. S/he is responsible for making sure that the WB FINANCE’s server infrastructure and associated systems run smoothly, perform within agreed targets, and provide a secure platform for the WB FINANCE’s business operations.  Also, s/he is responsible to manage the electronic data, server/storage, data center and workstation to support WB FINANCE business operation and resolve incidents in timely manner.

DUTIES & RESPONSIBILITIES

  • Design, implementation, support, monitoring and maintenance of WB FINANCE’s Data Centre, Disaster Recovery Site, and remote offices infrastructure and services, including server, storage, system backup and restoration, voice communication, electrical supply (UPS, Generator), cooling and fire suppressant systems and ensuring availability of infrastructure services
  • Develop standard documentation, roll out and maintain for communication server system, SAN/NAS storage, software and other computer related systems
  • Serve as a liaison between other technical staff, department, users, and vendors regarding service requests, usage, standards, security, and other server system matters
  • Provide subject matter expertise, advice and consultancy for assigned technology and infrastructure systems
  • Collaborate on, or lead server and system projects through to successful implementation and hand over to operational support
  • Coordinate the server and maintenance team efficiency support to users incidents within the agreed service level agreement (SLA)
  • Coordinate internal and outsource maintenance team and ensure that equipment reside in Data Center, DR site, and all WB FINANCE’s offices are operating smoothly
  • Prior 24/7 service support are available for requesters
  • Ensure system availability at no less than 99%

REQUIREMENT COMPETENCIES

  • At least Bachelor degree or equivalent on Computer Science or Information Technology;
  • At least 2 years technical support experience;
  • Experienced in Microfinance or Banking sector is preferred;
  • Experienced in hardware of server and storage with IBM, HPE, Cisco, NetApp are preferred;
  • Strong understanding of server structures with Microsoft Platform such as Window Server, Active Directory, File Server, DHCP Server, Exchange Server and Other advance features;
  • Knowledge in backup and recovery solutions, storage technology DAS, SAN, NAS and tape libraries or other cloud backup technique;
  • Certified MCSA and VMWare Course Completion or VCP are preferred;
  • Willing to work under pressure and travelling to province;
  • Good communication, facilitation and good interpersonal skills;
  • Prior experience with a 24/7 technical operational environment is highly desired;
  • Good written and spoken English;
  • Honest, Innovative and flexible;

BENEFIT PACKAGES

We offer competitive remuneration package and opportunity for career and personal development.

About WB Finance

WB Finance Microfinance, holding an MDI license from National Bank of Cambodia, is one of the largest Microfinance institutions in Cambodia, and is wholly owned by Woori Bank, one of the top banks in South Korea. WB Finance has a long history in serving Cambodian communities for more than 20 years, with its wide range of financial products and services including Loans, Savings, Money Transfers, and Mobile Banking.

CLOSING DATE:03 March 2020

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