IT Officer

By: gigi hihi

ពិព័ណ៌នាការងារ

IT Officer

POSITION :IT Officer 

WORK LOCATION : Head Office
# of Hiring : 01

The IT Officer is response for daily workstation, office equipment (OE), CCTV (Closed-circuit television) and ATM, Electricity include requests reported to the line manager.

DUTIES & RESPONSIBILITIES

  • Manages computer operations, basic networking, user helpdesk, and user computer training.
  • Coordinates the work of all employees assigned to the support group including operations, training.
  • Assists team members in Technical Support activities for the system.
  • Compiles, maintains, and reviews all reports, daily support ticket.
  • Proper documentation on all the system deployed within the company is in place and up to date.
  • Collecting all the feedback from the end user on all the systems deployed in the company environment and circulate to all the related parties.
  • Act as a central of communication point for IT department.
  • Produce monthly reports for management that relate to computer use, priorities, and downtime.
  • Works closely and cooperatively with all IT sections to achieve the IT department goals as WB FINANCE business goals.
  • Assist in all the task which assigned by the line manager and/or head of IT Infrastructure
  • To be proactive in responding to user issues and maintain “sense of urgency” at all time
  • Documents, maintains, upgrades or replaces hardware and software
  • Conduct and report daily maintenance check (Daily Maintenance Check List, Prepare Machine Check List)

REQUIREMENT COMPETENCIES

  • Bachelor degree in Computer Science/Related field or higher;
  • At least 1 year experience in Technical support with ATM and Surveillance are preferable;
  • Understanding the micro-finance sector is preferable;
  • Good communication, facilitation and good interpersonal skills;
  • Willing to work under pressure and travelling to province;
  • Good communication, facilitation and good interpersonal skills;
  • Good written and spoken English;
  • Honest, Innovative and flexible;

BENEFIT PACKAGES

We offer competitive remuneration package and opportunity for career and personal development.

About WB Finance

WB Finance was granted an MDI license from National Bank of Cambodia. WB Finance is a family member of Woori Bank, a leading commercial bank in Korea established in 1899 with total consolidated asset of over USD 350 billion and a coverage spanning across 880 domestic branches and 413 international networks in 25 countries.

CLOSING DATE: 20 March  2019

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