IT Officer

By: gigi hihi


IT Officer


# of Hiring : 01

The IT Officer is response for daily workstation, office equipment (OE), CCTV (Closed-circuit television) and ATM, Electricity include requests reported to the line manager.


  • Manages computer operations, basic networking, user helpdesk, and user computer training.
  • Coordinates the work of all employees assigned to the support group including operations, training.
  • Assists team members in Technical Support activities for the system.
  • Compiles, maintains, and reviews all reports, daily support ticket.
  • Proper documentation on all the system deployed within the company is in place and up to date.
  • Collecting all the feedback from the end user on all the systems deployed in the company environment and circulate to all the related parties.
  • Act as a central of communication point for IT department.
  • Produce monthly reports for management that relate to computer use, priorities, and downtime.
  • Works closely and cooperatively with all IT sections to achieve the IT department goals as WB FINANCE business goals.
  • Assist in all the task which assigned by the line manager and/or head of IT Infrastructure
  • To be proactive in responding to user issues and maintain “sense of urgency” at all time
  • Documents, maintains, upgrades or replaces hardware and software
  • Conduct and report daily maintenance check (Daily Maintenance Check List, Prepare Machine Check List)


  • Bachelor degree in Computer Science/Related field or higher;
  • At least 1 year experience in Technical support with ATM and Surveillance are preferable;
  • Understanding the micro-finance sector is preferable;
  • Good communication, facilitation and good interpersonal skills;
  • Willing to work under pressure and travelling to province;
  • Good communication, facilitation and good interpersonal skills;
  • Good written and spoken English;
  • Honest, Innovative and flexible;


We offer competitive remuneration package and opportunity for career and personal development.

About WB Finance

WB Finance was granted an MDI license from National Bank of Cambodia. WB Finance is a family member of Woori Bank, a leading commercial bank in Korea established in 1899 with total consolidated asset of over USD 350 billion and a coverage spanning across 880 domestic branches and 413 international networks in 25 countries.

CLOSING DATE: 20 March  2019

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